The IFPM management competency framework defines the key dimensions of competence and identifies the competencies that are most likely to impact management performance.

This framework provides an overall view of the skills and behaviors one would need to develop competence as manager:

Managing Self

  • Emotional Intelligence / Self Awareness
  • Self Confidence
  • Self Development
  • Building Trust and Personal Accountability
  • Resilience and Stress Tolerance
  • Action Orientation
  • Time Management
  • Flexibility and Agility
  • Critical and Analytical Thinking
  • Creative Thinking

Managing Others

  • Oral Communication
  • Written Communication
  • Valuing Diversity
  • Building Teams
  • Networking
  • Partnering
  • Building Relationships
  • Emotional Intelligence / Interpersonal Savvy
  • Influencing
  • Managing Conflict
  • Managing People for Performance

Managing the Business

  • Problem Solving
  • Decision making
  • Managing and Leading Change
  • Driving Innovation
  • Customer Focus
  • Resource Management
  • Operational and Tactical Planning
  • Results Orientation
  • Quality Orientation
  • Mastering Complexity
  • Business and Financial Acumen